Privacy Policy

The Package is the controller of the personal data described in this policy.

Trading name: The Package

Legal name: 69.410.786 ALVARO NUNES CORREA

CNPJ: 69.410.786/0001-11

Address: Rua Luiz Oliveira, 327, Parque das Flores, Campinas, SP, 13087-610, Brazil

Privacy contact: support@thepackage.online

For any question about this policy or about your data, write to us at the email above. We answer every message.

Information you give us. Your name, email address, billing country and any other detail you enter at checkout or send us by email or through our contact form.

Payment information. Payments are processed by our payment provider. They receive your card details directly. We never receive or store your full card number. What we receive back is limited to confirmation of payment, the last four digits of the card, the card brand and the billing country.

Information collected automatically. When you visit our website or use our products, we collect technical data such as IP address, browser and device type, operating system, pages viewed, referring page, and the date and time of your visit.

Advertising data. When you arrive through one of our advertisements, we receive campaign and click identifiers that allow us to understand which advertisement led to your visit.

We use your data to deliver and give you access to the products you purchase, to process payments and issue refunds, to answer your messages and provide support, to send you information about the product you bought, to measure and improve how our website and advertising perform, to detect and prevent fraud and abuse, and to comply with our legal and accounting obligations.

If you have given us permission, we also use your email address to send you offers and news about our products. You can withdraw that permission at any time using the unsubscribe link in any message, or by writing to us.

Where the General Data Protection Regulation applies to you, we rely on the following legal bases. Performance of a contract, to deliver the product you bought and to provide support. Legal obligation, to keep tax and accounting records. Consent, for marketing email and for non-essential cookies and tracking. Legitimate interests, to secure our systems, prevent fraud, and understand how our website and advertising perform.

Where Brazilian law applies, we rely on the corresponding legal bases under the Lei Geral de Proteção de Dados.

We use cookies and similar technologies. Some are strictly necessary to make the website and checkout work. Others are used to measure traffic and to measure the performance of our advertising, including tools provided by advertising and analytics platforms. Non-essential cookies are used only where you have consented to them. You can also control cookies through your browser settings, though blocking some of them may affect how the site works.

We share personal data only with parties that help us run the business, and only with what they need. These include our payment provider, our hosting and infrastructure providers, our email delivery provider, our analytics and advertising platforms, and our professional advisers such as accountants.

We may also disclose data where we are required to do so by law, or to establish, exercise or defend a legal claim.

We do not sell your personal data.

We operate from Brazil and serve clients worldwide, and some of our service providers are located outside your country. Where data is transferred internationally, we rely on the safeguards offered by those providers, including standard contractual clauses and adequacy decisions where they apply.

We keep purchase and billing records for as long as required by tax and accounting law. We keep support correspondence for as long as needed to resolve the matter and for a reasonable period afterwards. We keep marketing contact data until you unsubscribe. We keep website and advertising analytics data in aggregated or pseudonymized form. When data is no longer needed, we delete it or anonymize it.

Depending on where you live, you have the right to ask us for a copy of the data we hold about you, to have inaccurate data corrected, to have your data deleted, to restrict or object to how we use it, to receive your data in a portable format, and to withdraw consent at any time where we rely on consent.

To exercise any of these rights, write to support@thepackage.online. We respond within 30 days. You may also complain to the data protection authority in your country, including the Autoridade Nacional de Proteção de Dados in Brazil.

We use technical and organizational measures to protect your data, including encrypted connections, access controls and vetted service providers. No system is completely secure, but we treat your data with the care we would want for our own.

Our products are not intended for anyone under 18, and we do not knowingly collect data from children. If you believe a child has given us personal data, write to us and we will delete it.

We may update this policy. The version published here, with the date shown at the top, is the version in force. Where a change is significant, we will notify you by email if we hold your address.

The Package

69.410.786 ALVARO NUNES CORREA · CNPJ 69.410.786/0001-11

Rua Luiz Oliveira, 327, Parque das Flores, Campinas, SP, 13087-610, Brazil

Email: support@thepackage.online